Cool Components, Inc. Cooling & Ventilation Products for Residential Audio Video Systems
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  Quality Assurance Promise

 
Cool Components is committed to providing top quality products and the highest level of service.

Quality Products.  We offer professionally engineered products and fully back the functionality, appearance, and durability of each product.  The products have been designed to be easily installed by professionals and homeowners alike and are aesthetically pleasing.  Our products can be used in the nicest of applications and are appropriate for all installations from the most basic requirements to the most advanced systems.

Best Buying Experience.  We also strive to make the buying experience the best it can be.  Please use the tools and information on this website (application notes and product descriptions) or use the contact form to ask any questions you have.  During business hours we will typically respond within the hour and also respond during off hours as frequently as possible.  If more personalized service is desired or necessary, please complete the contact form and ask for a return call and we will contact you as soon as possible.  Soon, we will have an online chat feature and other options to make the experience even better.

Shop with Confidence.  We want to eliminate any uncertainty during the ordering process so rest assured that we will work to ensure you receive the products appropriate for your applications.  We review all orders and we will be in touch prior to processing the order if we see a potential problem (missing power supply, cables, etc.).   In addition, if you order a product and are unhappy with it or simply do not need it, you can return the product and we will provide a full refund.

Thank you for reading our Quality Assurance Promise and rest assured that we are strongly committed to this promise and will do all we can to make your experience the best it can be.
 
From the Team at Cool Components, Inc.
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