Cool Components, Inc. Cooling & Ventilation Products for Residential Audio Video Systems
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  FAQ - Ordering Questions


How do I purchase your products?
Homeowners / AV Enthusiasts.  You can purchase directly from us by ordering online and paying by credit card.  Click here to be directed to our online store.
Dealers.  Dealers can purchase directly through us or through our authorized distributors.  Usually the pricing will be same when you purchase through us or distributors.  Ordering through distribution may be preferable out of convenience while ordering other products and distributors may be able to get the products to you quicker due to being geographically closer.
Distributors.  Distributors can get signed up by contacting us.  We do not offer exclusive distribution but our products help complement any combination of product mixes. 
I am an AV Dealer, can I immediately begin ordering products?
Yes, register as an AV Dealer in our online store and with your first order we will confirm dealer status and appropriately process your order.  This usually will not delay the processing of the order but if possible please include a website indicating you are an AV dealer for quicker verification.
How quickly does it take to process and ship orders?
Most orders are processed and shipped within 24 hours which usually orders are processed when received, packed on the same day, and then shipped with the next day's package pickup.  If an order arrives early enough or is marked for next day or two day delivery we try to process and ship the items that same day, time permitting.
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